This policy explains how eVotters may collect, use, store and protect website, demo, pilot and platform information. It is written for the eVotters marketing website and should be reviewed against the final production platform, vendors and Australian privacy obligations before launch.
Information we collect
eVotters may collect information you provide through demo, contact, pilot, onboarding and support forms, plus information required to operate authorised strata meeting workflows. This can include contact details, company information, role details, portfolio context and operational meeting information.
Name and work contact details
Company, role and managed-lot context
Demo, pilot and support enquiries
Meeting workflow and onboarding information
Platform and meeting records
Where eVotters is used for a meeting, records may include agendas, motions, notices, owner and proxy context, attendance, voting activity, results, minutes, reports and audit history. Access should be limited to authorised users according to the configured customer workflow.
Agenda and motion information
Owner, proxy and attendance context
Voting activity and meeting results
Minutes, reports and audit history
How information is used
Information may be used to respond to enquiries, arrange demonstrations, assess pilot fit, configure onboarding, operate the platform, support customers, improve workflows, maintain security and communicate relevant service information.
Responding to website enquiries
Arranging demos and pilot discussions
Supporting authorised platform use
Improving product and service quality
Customer-controlled records
For customer meeting data, the strata management company, owners corporation, body corporate or other authorised customer will usually decide why information is collected, who can access it and how meeting records should be handled. eVotters processes that information to provide and support the service.
Customer-controlled meeting purpose
Authorised user permissions
Administrative support for meetings
Customer instructions and retention settings
AI-assisted features
If AI-assisted features are enabled, eVotters may use approved meeting and building context to help draft summaries, identify participation patterns, surface unresolved items or prepare next-step planning prompts. AI output should always be reviewed by authorised users and does not replace legal, strata or professional advice.
Meeting summaries and follow-up prompts
Participation and motion observations
Human review before use
No legal or professional advice
Storage, security and access
eVotters is designed around controlled access, role-based permissions, organised meeting records, authentication, audit history and backup planning. Final hosting, encryption, retention and recovery settings should be confirmed for each production deployment and customer agreement.
Role-based access
Controlled meeting permissions
Authentication and audit history
Hosting and retention to be confirmed
Service providers
eVotters may use trusted service providers for hosting, communications, forms, CRM, analytics, support, AI processing and integrations. Provider choices should be documented before launch, and personal information should not be sold to third parties.
Hosting and infrastructure providers
Email, WhatsApp or CRM tools
Analytics and support systems
No sale of personal information
Cookies and website analytics
The website may use essential cookies and, once configured, privacy-conscious analytics to understand page performance and enquiry activity. Any non-essential analytics or marketing tools should be documented in the Cookie Policy with the chosen consent approach.
Essential site operation
Configured analytics only
Consent approach to be confirmed
Cookie Policy to list active tools
Access, correction and privacy enquiries
Individuals may ask about access, correction or privacy concerns. Some requests may need to be directed to the relevant customer or strata organisation because they control the meeting records. eVotters should provide a clear contact path for privacy enquiries before launch.
Access and correction requests
Customer-administered meeting records
Privacy enquiry contact
Complaint handling process
Retention, deletion and legal review
Meeting and account information should be retained only for as long as needed for the service, customer instructions, legal obligations, audit requirements or dispute handling. This page is a working policy draft and should be reviewed by an Australian privacy advisor before publication.
Retention periods to be confirmed
Deletion process to be documented
Customer agreement alignment
Australian privacy review before launch
Questions worth answering early.
Does eVotters sell personal information?
The intended policy position is that eVotters does not sell personal information. This wording should be confirmed during legal and vendor review before launch.
Who controls strata meeting records?
In most customer workflows, the authorised strata organisation or management company controls the meeting purpose, access and record handling. eVotters provides the platform and support services.
Does eVotters AI replace human review?
No. AI-assisted output should be treated as a draft or support tool. Authorised users should review outputs before relying on them.
Does eVotters replace professional advice?
No. eVotters is designed to support organised meeting workflows. Legal, governance and professional advice should be obtained where required.
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